If you want to change your cabin but not pay the current selling price or the cabin level is sold out, Celebrity has a bidding process called MoveUp. This new program allows you to bid on a cruise stateroom upgrade after you purchase your cruise.*
*Eligible reservations are on all Celebrity Cruise ships within 90 days of departure date. Cruise must be paid in full and you must be 21 years or older. When entering your information in the link below, make sure to use the primary guest last name and valid booking number to avoid errors. If you have any questions or trouble finding your reservation, either call Celebrity at 1-888-751-7804 or use the online chat feature. If using a travel agent, the travel agency must be a participating agency in the CELEBRITY MOVEUP program in order to qualify.
Use this link: https://www.celebritycruises.com/bid-on-cruise-room-upgrade
Look through the stateroom options to see which cabin type you want to bid on. Submit an offer based on the amount you’re willing to pay for an upgrade for each stateroom option. There will be minimum and maximum amounts allowed. Making offers on multiple rooms will increase your chances of getting upgraded, but you’ll only ever pay for one upgrade.
You will be notified via email if your request for an upgrade has been approved. If your offer is accepted, you will automatically be charged for the upgrade. If not, you pay nothing and enjoy the stateroom you’ve already booked.
Offers are priced per person, based on double occupancy, for the length of your cruise. The amount is not per night. Only the first and second guest in your stateroom will be charged. Additional guests beyond the second guest are upgraded with no additional cost.
Frequently Asked Questions
Is the offer amount per person per day or for the entire duration of the cruise?
The offer amount is per person for the entire duration of the cruise. Offers are based on two occupants per stateroom – only the first and second guest will be charged.
Does the upgrade include any additional promotions?
The upgrade does not include any additional promotions. You get to keep whichever promotions you already have. Example, if you are in an inside/veranda/oceanview etc cabin and booked all inclusive, you will keep those benefits. Suites and Aqua class bids do not receive the additional beverage packages, OBC or wifi. Successful Suite bids do receive access to the Retreat and Luminae. Aqua class receives access to the Persian Garden and Blu.
What happens if I am part of a group or traveling with another reservation?
Each offer is considered individually, Celebrity Cruises does guarantee that all reservations traveling together will be upgraded. If you are lucky and all reservations are upgraded, Celebrity Cruises cannot guarantee that all the upgraded cabins will be close together.
Can I reject the upgrade after it is accepted?
No, once your bid is accepted, your card will be charged immediately and the upgrade amount paid is final and non-refundable. There are no refunds or downgrades.
What happens with the promotions I already have?
You get to keep the promotions you already have. However, no additional promotions will be added to your reservation.
Can I choose the location or specific features of the upgrade cabin?
No, your cabin location and attributes will depend on availability. Celebrity cannot guarantee a specific cabin number assignment within the upgraded category. If other cabins are available in the exact same category, you can ask to be moved. They cannot guarantee the ability to do that.
How much do I pay if my reservation includes more than 2 guests?
If your reservation includes multiple guests (between 2 and 5 passengers), the offer amount submitted will be for the first and second guest on the reservation only. Other passengers are upgraded free of charge.
Can I modify or cancel my offer after I submit it?
You may modify or cancel your offer up until 2 days prior to departure, provided that your offer has not already been accepted by Celebrity Cruises and your credit card has not been charged.
When will I know if my offer got accepted?
Your offer can be accepted anytime from the moment it is submitted up until 2 days prior to voyage departure.
If I have two reservations can I bid only once and if accepted, cancel the second reservation and move the guests into the upgraded cabin?
No, if you have two cabins you will need to submit two separate bids and they will be considered independently. Celebrity Cruises cannot guarantee that both reservations will be upgraded. In the case that one of the reservations gets upgraded, you cannot move the other guests into the upgraded cabin. All reservations cancelled within the penalty period will be subject to cancellation fees.
What happens if I am a single guest?
You will be charged based on double occupancy.
Why did I or someone I’m traveling with not receive an invite to bid on a stateroom upgrade?
To receive an email invitation to bid on a stateroom upgrade, you must have opted-in to Celebrity Marketing e-mails. To opt-in, you can sign up for emails on the website, opt-in through the online check in process or within My Reservations section of website. There is also a link in the pull-down menu at the top of the Celebrity website under “Manage My Reservation”.
If I upgrade to a higher category stateroom, will I have to pay a gratuity amount based on the new upgraded category?
Yes, by upgrading to a higher stateroom category, each guest in the booking may be subject to a higher gratuity amount. The Offer Amount does not include the higher gratuity. If the Offer is accepted, the difference between the originl and upgraded stateroom gratuities (if applicable) will be automatically applied to all guests.
- $18.00 USD per person, per day for Inside, Ocean View, and Veranda staterooms
- $18.50 USD per person, per day for Concierge Class and AquaClass staterooms
- $23.00 USD per person, per day for guests of The Retreat.
Will I earn Captain’s Club points based on my upgraded category?
No, you will earn points based on the original category paid for. The link below provides information on the number of points available for each cabin type.
Captains Club Levels-Celebrity Cruises
Is it worth it to bid on a different cabin? That decision is yours to make. If you do and are successful….come back and share your experience with us. See you on the high seas!
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